Read our Terms & Conditions
Check-in/Check-out Policies - Terms & Conditions
This property has the following check-in and check-out times and policies:
Check-In: 2:00 PM
Check-Out: 11:00 PM
Late Check-out Hour: 1:00 PM
Late Check-out Fees: 10% Late check-out (after 11:00 PM and before 1:00 PM) may result in a fee.
Property and Cancelation Policies :
No Charge - If canceled within 14 days of arrival
Cancellation Policy
After having reserved accommodation, the guest may, at any time, cancel the reservation, as long as this is communicated up to 14 days before the check-in date, in which case they are entitled to a refund of the total amount paid. After this period, any cancellation will be charged in full.
Delivery and use of towels
We provide free Bathroom Towels, that will be replaced depending on the length of stay, or upon request by the guest, in accordance with a sustainable environmental policy.
We also provide Pool/Beach Towels, upon request.
Children policy
We do not charge fees for the stay of a child up to 3 years old. Before arrival, request a cot at the reservation process or via a communication channel (Email, WhatsApp).
Parking
The Hostel does not have private parking, however there is a public carpark next to the hostel and several parking areas nearby.
Internal rules, behavior and hygiene
People outside the reserve are not permitted.
Do not make noise between 11pm and 8am.
Any guest who does not comply with the Hostel Terms and Conditions, and/or does not comply with the express orders of the Staff regarding – among other aspects – the safety and general well-being of everyone will be expelled from the hostel, without the right to any refund or compensation.
Please note that the hostel has video surveillance equipment to ensure everyone's safety and integrity.
Sky PDL expects guests to be respectful of all people, local residents and the material goods made available to them.
Smoking
Smoking is NOT permitted in any part of the Hostel, except on the common outdoor terraces and in rooms that have a balcony.
Use of common areas
Common areas, such as the kitchen, living room, common terraces, and bathroom facilities, among others, are for the enjoyment of all guests. We recommend that you leave everything clean after use.
Damage to/in the Hostel property
During your stay, the apartment and all equipment and furniture must be treated with care and kept in order.
Notify our team immediately in case of any damage to the apartment.
The guest is financially responsible for any damage that may occur in the apartment. This includes losses caused by the guest or the negligent actions and behavior of third parties.
A quick inspection of the room will be carried out upon check-out. However, a more detailed inspection will be done to check the condition of the room and all equipment after check-out and before another guest arrives.
The guest is responsible for any and all damages beyond normal and prudent use. In this case, a damage declaration along with a receipt with the cost of repair or replacement will be immediately sent to the guest via email or Whatsapp.
We ask that you inform us immediately after check-in of any damage in the room.
Sky PDL will take all necessary actions to troubleshoot problems and make sure equipment and facilities are working properly.
Do not steal or damage anything during your stay. If you damage something, you must volunteer to replace the damage,reporting to the staff any and all situations of theft, destruction andvandalism within the hostel. On our part, we will guarantee complete confidentiality regarding your identity.
Personal values and objects
All your valuables and personal objects must always be in your custody. Sky PDL is not responsible for them under any circumstances, and there will be no refund or compensation if any goods or valuables are lost during the stay.
Responsibility
To the extent permitted by applicable legislation, Sky PDL is not responsible for damages that may arise from any unforeseen circumstances or that are beyond its control, and also, expressly and by way of example: delays or network blockages, interference, interruptions, viruses, malfunctions and/or disconnections in the operational functioning of the website or in the Guest's IT devices and equipment, or any other anomalous functioning of the reservation service due to causes beyond their control and which prevent the reservation from being made.
Use of Personal Information
When filling out the reservation form, the guest will be asked to provide certain personal data that could identify them, which will be collected by Sky PDL, and treated in strict compliance with the Law.
License number: 4168